Switching from Mindbody

Leave Mindbody without the headache.

To switch from Mindbody to MeetScarlet, send us your client list as a CSV, and our team imports it and sets up your classes, memberships and packs. Your web app can take bookings within days of setup. Saved cards and active memberships don't move, so each member adds a card once and buys their plan again in your new app.

By the MeetScarlet team · Updated

What moves from Mindbody, and what doesn’t

What moves when a studio switches from Mindbody to MeetScarlet
WhatWhat happensWho does it
Client listImported from a CSV: name, email or phone, and tags. You see every row before anything is saved.Us, with your file
Classes and scheduleBuilt in MeetScarlet from your current timetableUs, during setup
Memberships and packsRebuilt as MeetScarlet plans, with your names and pricesUs, during setup
Active memberships and pack balancesDon't transfer. Each member buys their plan again in your app.Your members
Saved cardsDon't transfer. Each member adds a card once in your app.Your members
Booking and payment historyStays in Mindbody. Export it for your records before you close your account.You

Every step of the move is on our migration page, with a checklist.

How long the switch takes

  1. Day 0. You choose a plan and send us your client list, schedule, memberships and packs, your logo and your colors.
  2. Within days. We import your clients and build your schedule and plans. Your web app can take bookings within days of setup.
  3. About 4 to 6 weeks after your Apple and Google developer accounts are ready. Your iPhone and Android apps go live in the stores under your own name. Start Apple's enrollment on day one; most of the wait is there.

Members keep the same account when the store apps arrive: they sign in with the same email.

What it costs, next to Mindbody

Mindbody and MeetScarlet prices for a studio with its own app
MindbodyMeetScarlet
Monthly priceFrom $79 a month per location (North America and Asia), and every plan card says "Let's talk"$349 a month, or $499 for MeetScarlet Pro, plus 1% of card payments on top of Stripe's fees
Your own branded appAn add-on on Accelerate and Ultimate, not on Starter; quote onlyIncluded in every plan
SetupNo onboarding fee; data transfer and premium implementation are priced separately, quote only$999 on monthly billing, free on yearly

Mindbody facts from mindbodyonline.com/business/pricing and /business/branded-app, read October 31, 2026. Check Mindbody's pages for changes. The full comparison: MeetScarlet vs Mindbody.

If you’re still under a Mindbody contract

Check the notice period in your Mindbody agreement first; Mindbody's pricing page doesn't state its contract length, as read on October 31, 2026. You can set up MeetScarlet while your agreement runs, and move your members across once your app is live. Keep Mindbody running until then, so nobody misses a class.

If your members hold packs with classes left, let them use those up in Mindbody before the switch, because pack balances don't transfer.

See your studio’s app first

Type your studio's name and see it on the app your members would use.

Or get started on your own, or book a demo. We make MeetScarlet.

Questions

Straight answers. Anything else, ask us on a demo.

Can I move my clients from Mindbody to MeetScarlet? #

Yes. Send us your client list as a CSV and we import each client's name, email or phone, and tags. The import shows every row before anything is saved.

Do my Mindbody members' saved cards move over? #

No. Saved cards stay with Mindbody's payment processor, so each member adds a card once in your new app, at their first purchase.

Do active memberships and pack balances carry over from Mindbody? #

No. We rebuild your memberships and packs as plans with your names and prices, and each member buys their plan again in your app. Let packs with classes left run down in Mindbody before you switch.

How long does a switch from Mindbody take? #

Your web app can take bookings within days of setup. Your iPhone and Android apps follow about 4 to 6 weeks after your Apple and Google developer accounts are ready; most of that wait is Apple's enrollment.

Is this page independent? #

No. We make MeetScarlet. Every Mindbody fact here comes from Mindbody's own pages, dated, and we say where something doesn't move.

Your own app, with your name on it.

Create your account and set up your studio today. Or book a demo, send us your logo and your schedule, and we'll show you your own app with your classes in it.