Class booking with pick-your-spot maps and a waitlist that fills itself.

Set up a class once, and it repeats

Each class has a name, a teacher, a length, a capacity and an optional room, and runs on the days and times you set each week, from a start date to an optional last day. You choose which memberships cover it and whether it has a drop-in price, how far ahead booking opens and when it closes.

A class in a room blocks that room, so an appointment or a second class cannot take it at the same time. If the teacher already has appointments then, the admin tells you before you save.

Pick-your-spot maps

• Draw the room as rows of spots, such as reformers, bikes or mats, and name them or number them in one tap
• Clients pick their spot when they book, and can change it later if another is free
• Your desk can move a client to another spot from the class roster

Two clients can never take the same spot: every booking checks the class in one step, so a class cannot be oversold.

A waitlist that fills the class for you

• When a class is full, clients join the waitlist in the app, up to the waitlist size you set
• When a spot opens, the next person is booked in and gets a notification, then has 15 minutes to say no without a late-cancel penalty
• Before booking them, MeetScarlet checks they are still covered by their membership; anyone who is not is skipped and told, never charged without asking
• Your desk can seat someone from the waitlist straight away, or remove them

Late cancels and no-shows

For each class you set how many hours before the start a client can cancel for free. After that, a late cancel or a no-show can use up the class from their pack or credits. If you cancel a class, everyone booked gets their class back.

When it is not the right fit

• You want people to book a class without an account. Classes are booked in your app with a client account; the no-account booking link is for appointments.
• You stream classes or sell on-demand video. MeetScarlet books in-person classes.
• You run classes across several locations from one schedule. Each MeetScarlet studio has one schedule.