Memberships

A membership app for studios, gyms and salons, with your name on it.

MeetScarlet is a membership app for studios, gyms, salons and clubs: you sell monthly memberships, class packs, credits and minute packs in your own branded app, and clients see what they have left. Renewals are charged on their own, and it comes with every plan, from $349 a month.

By the MeetScarlet team ยท Updated

What you can sell

Every membership is two choices: how it bills, and what it lets the client book.

How a MeetScarlet membership bills
BillingHow it worksTypical use
MonthlyRenews each month on the client's card until it is cancelled. Can start with a free trial of a set number of days.Unlimited gym or tanning, two cuts a month
Monthly with a minimum termRenews monthly for a commitment you set, such as 12 months, then keeps renewing or ends, as you choose.A gym membership with a 12-month minimum
Fixed termPaid once for a set period, such as 12 months, then it ends.A season pass paid up front
One-time packPaid once and used until it runs out or expires.A 10-class pack, a day pass, a pack of tanning minutes

Inside each membership you choose what it covers:

  • A set number of visits, such as 10 classes or 2 cuts a month
  • Credits, where you choose how many credits each service uses, so a reformer class can cost more than a mat class
  • Minutes, for tanning beds and other timed sessions
  • Unlimited use of the services you pick

Any plan can also carry a one-time joining fee. It is charged at sign-up: with the first payment, or on its own when the plan starts with a free trial.

Starting plans

Twelve starting plans cover the common cases, from unlimited gym and class credits to tanning minutes, a 10-visit pack and a day pass. We help you turn yours into plans with your own names and prices before launch.

What your clients see

  • Your memberships and packs for sale in your app, with your name and colors
  • What they have left, in visits, credits or minutes, on the pass and home screens of the app
  • A pass for check-in at your front desk, which takes the visit, credit or minutes off their membership

Rules that run on their own

  • Renewals are charged on their own, and a failed card is tried again a few days later before the membership goes past due
  • For each class, set a late-cancel window, so a late cancel or a no-show can use up a credit
  • Your team can refund a membership from the member's page in the admin

When it is not the right fit

  • You need churn and retention analytics today. MeetScarlet's Reports tab covers bookings, attendance and no-shows, revenue, memberships sold and cancelled, and top services and staff, exported to CSV.
  • You want family memberships where one plan covers several people. MeetScarlet groups family members into a household, but each membership covers one person.
  • You sell only single visits and never plan to sell packs or memberships. A simple booking link is enough.

See how it's set up

The step-by-step guide your team would follow, on MeetScarlet Help: Sell memberships, packs and passes in your app.

The New plan dialog: Class credits chosen as the starting point, the name Class credits, Repeats selected, price 129 charged every month with the line $129.00 a month, and 8 credits each billing period.

Questions

Straight answers. Anything else, ask us on a demo.

Can clients buy a membership in the app? #

Yes. Clients buy memberships and packs in your branded app and pay by card, then see what they have left on their pass.

What happens when a renewal payment fails? #

MeetScarlet tries the card again a few days later, before the membership goes past due, so your team does not chase each failed card by hand.

Can different classes cost different numbers of credits? #

Yes. On a credit plan you choose how many credits each service uses, for example two credits for a reformer class and one for mat.

Can a membership have a minimum term? #

Yes. A monthly membership can carry a minimum commitment, such as 12 months, and then keep renewing or end. You can also sell a term paid once up front.

Can I offer a free trial or charge a joining fee? #

Yes. A monthly membership can start with a free trial of a set number of days, and any plan can carry a one-time joining fee charged at sign-up.

Your own app, with your name on it.

Create your account and set up your studio today. Or book a demo, send us your logo and your schedule, and we'll show you your own app in 30 minutes.