For pilates studios

Pilates studio booking software, in your studio's own app.

MeetScarlet is booking software for independent pilates studios: members book a reformer or mat spot on a map of the room, join the waitlist, and buy class packs and memberships in an app with your studio's name on it. Our team moves you from Mindbody or other software, imports your client list and carries over each member's plan or pack balance, and your web app can take bookings within days of setup. It costs $349 a month plus 1% of card payments.

By the MeetScarlet team ยท Updated

See how spot booking works in under 2 minutes

If your members still call or text you to book a reformer, this video shows what changes when your pilates studio has its own app: they see the spots left in each class, pick their reformer or mat spot on a map of the room, join the waitlist when a class is full and check in with the pass in their app. Our team sets it all up, from your classes and room map to the App Store.

What your clients do in the app

Your clients download an app with your name on it from the App Store or Google Play, or open it on the web. In it they can:

  • See each day's classes with the instructor, the room and the spots left
  • Book a class and choose their reformer or mat spot on a map of the room
  • Join the waitlist when a class is full
  • Buy a class pack or a membership in the app and pay by card
  • See how many classes are left on their pack or plan
  • Check in at the desk with the pass in their app
  • See their bookings and cancel before your late-cancel window
The Schedule screen of a sample pilates studio's app, Orla Pilates: a row of days, filters for class and instructor, and the day's reformer and mat classes from 7:00 AM, each with its length, instructor, room and spots left.The Schedule screen of a sample pilates studio's app, Orla Pilates: a row of days, filters for class and instructor, and the day's reformer and mat classes from 7:00 AM, each with its length, instructor, room and spots left.
The Schedule screen of the real MeetScarlet app, with sample data for a made-up studio, Orla Pilates.

Made for how pilates studios work

Reformer and mat spot booking

Lay out the room for each class as rows of spots, up to 100, and name the spots Reformer or Mat. Members see which spots are free and choose one when they book, or take any free spot. Each spot can be booked once, so no reformer is booked twice.

The Class screen of a sample pilates studio's app, Orla Pilates: Monday's 7:00 AM Reformer Flow with 3 spots left, a map of 12 reformers in three rows with 9 marked taken and reformer 4 chosen, and a Book Reformer 4 button.The Class screen of a sample pilates studio's app, Orla Pilates: Monday's 7:00 AM Reformer Flow with 3 spots left, a map of 12 reformers in three rows with 9 marked taken and reformer 4 chosen, and a Book Reformer 4 button.
The Class screen of the real MeetScarlet app, with sample data for a made-up studio, Orla Pilates.

A waitlist that moves members in

When a class is full, members join the waitlist. When someone cancels, the next person on the list is booked into the class if their pack or plan still covers it. They get a notification and 15 minutes to cancel without a late-cancel penalty. You set how long before class the waitlist stops moving members in.

Late cancels and no-shows

Set a late-cancel window in hours for each class. You choose whether a late cancel or a no-show uses up a class from the member's pack or plan.

Class packs and memberships

Sell class packs, monthly memberships with a set number of classes, and unlimited memberships. A monthly membership renews on its own. Members buy in the app and see what they have left on their pass.

Switching from Mindbody

Send us your client list as a CSV export. We import it, rebuild your classes, packs and memberships with your names and prices, and carry over each member's plan or pack balance, one member at a time. Saved cards don't move, so a member on a renewing plan adds a card once in your app to keep it renewing. Read what moves from Mindbody and what doesn't.

What it costs

$349 a month, or $499 a month on MeetScarlet Pro, which adds 20 staff logins and push broadcasts, both plus 1% of card payments, on top of Stripe's fees. A studio taking $20,000 a month in card payments pays us $200. Setup is $999 one time on monthly billing, and free on yearly billing and for founding studios. Month to month: cancel in Settings and it ends with the period you paid for. No refunds for part-used months. 30 days' notice before any price change.

What we set up for you

For a pilates studio we build your reformer and mat classes with their capacity and a map of the room, set your late-cancel window and waitlist cutoff, and create your class packs and memberships with your names and prices. When you switch from Mindbody or other software, we carry over each member's plan or pack balance, one member at a time.

We import your client list from a spreadsheet or CSV export and do the App Store and Google Play submission work in your own developer accounts. Your web app's link is ready during setup, and members can book there as soon as you choose your MeetScarlet plan, so your web app can be live within days. The iPhone and Android apps follow about 4 to 6 weeks after your Apple and Google developer accounts are ready, most of it Apple's enrollment. Members keep the same account when the store apps launch.

Want the detail on how the store side works? Read how an app under your own name is published.

When MeetScarlet is not the right fit

  • Studios that fill classes through ClassPass. MeetScarlet doesn't connect to ClassPass or other aggregators.
  • Studios that need their booking software to work out instructor pay. MeetScarlet doesn't calculate it.
  • Studios that sell on-demand video classes. MeetScarlet is for classes taught in person.
  • An instructor who teaches a few classes a week on their own. A simple booking link costs less.

Weighing other options? Read MeetScarlet vs Mindbody, MeetScarlet vs Mariana Tek, MeetScarlet vs Arketa, MeetScarlet vs Momence, MeetScarlet vs ABC Glofox, MeetScarlet vs Walla and the pilates studio software guide; each names what the other tools do better than MeetScarlet.

See it with your own name: preview a pilates studio's app on the homepage and type your studio's name, or book a demo.

Questions

Straight answers. Anything else, ask us on a demo.

Can members choose their reformer when they book? #

Yes. You lay out the room for each class as rows of spots, and members choose a free reformer or mat spot when they book, or take any free spot.

What happens when a pilates class is full? #

Members join the waitlist. When a spot opens, the next person on the list is booked in if their pack or plan still covers the class, up to a cutoff before class that you set. They get a notification and 15 minutes to cancel without a late-cancel penalty.

Can a late cancel or a no-show use up a class? #

Yes, if you choose. You set the late-cancel window in hours for each class, and a late cancel or a no-show can take a class from the member's pack or plan.

Can I sell class packs and memberships in the app? #

Yes. Sell class packs, monthly memberships with a set number of classes and unlimited memberships. Members buy them in the app by card.

Do my members' plans and packs carry over from Mindbody? #

Yes. Our team carries over each member's plan or pack balance, one member at a time. A membership carries over to the day it is paid through, and a pack carries over with its classes left. Saved cards don't move, so a member on a renewing plan adds a card once in your app to keep it renewing.

How long does it take to move a pilates studio to MeetScarlet? #

Your web app can take bookings within days of setup. Your iPhone and Android apps follow about 4 to 6 weeks after your Apple and Google developer accounts are ready, and most of that wait is Apple's enrollment.

What does MeetScarlet charge on card payments? #

1% of card payments your members make through MeetScarlet, on top of Stripe's fees. A studio taking $20,000 a month in card payments pays us $200. Tips, cash and desk payments carry no fee from us.

Does MeetScarlet take ClassPass bookings? #

No, MeetScarlet isn't connected to ClassPass or any other aggregator.

How much does a pilates studio's own app cost? #

$349 a month, or $499 a month on MeetScarlet Pro, which adds up to 3 locations, 20 staff logins and push broadcasts, both plus 1% of card payments. Text reminders are coming soon. Setup is $999 on monthly billing, and free on yearly billing and for founding studios.

Your own app, with your name on it.

Create your account and set up your studio today. Or book a demo, send us your logo and your schedule, and we'll show you your own app with your classes in it.