Give your clients your own app, not a Square booking site.
To switch from Square Appointments, export your customer list from your Square Dashboard as a CSV; our team imports it, sets up your staff, services and prices, and builds your own app. Keep Square running until then: your web app can take bookings within days of setup, and Square says you can cancel or switch plans anytime. Saved cards and booking history stay with Square, so a client who pays in your app adds a card once.
What moves from Square, and what doesn’t
| What | What happens | Who does it |
|---|---|---|
| Customer list | Imported from a CSV: name, email or phone, and tags. You see every row before anything is saved. | Us, with your file |
| Staff, services and prices | Set up in MeetScarlet from your Square services, each staff member with their own services | Us, during setup |
| Packages and memberships | Rebuilt as MeetScarlet plans, with your names and prices | Us, during setup |
| Active packages and memberships | Carried over: a package with its visits left, a membership to the day it's paid through | Us, during setup |
| Saved cards | Don't transfer. A client who pays in your app adds a card once. | Your clients |
| Booking and payment history | Stays with Square | Nothing to do |
To get your customer list, Square's help center describes it in your Square Dashboard: Customers, then Customer directory, then Import/Export and Export customers, which downloads a CSV. Send us that file. Every step of the move is on our migration page.
How long the switch takes
- Day 0. You choose a plan and send us your customer list, your staff, your services and prices, your logo and your colors.
- Within days. We import your customers and set up your business. Your web app can take bookings within days of setup. Start sending your regulars to it.
- About 4 to 6 weeks after your Apple and Google developer accounts are ready. Your iPhone and Android apps go live in the stores under your name. Start Apple's enrollment on day one; most of the wait is there.
Clients keep the same account when the store apps arrive: they sign in with the same email.
Moving your regulars over
- Change the booking link in your Instagram bio, on Google and on your website from your Square booking site to your new booking page
- Tell your regulars when they're in, and show them your name in the App Store once the apps are live
- Keep Square until your regulars have moved: its pricing page says you can cancel or switch plans anytime, read November 13, 2026
What it costs, next to Square
| Square Appointments | MeetScarlet | |
|---|---|---|
| Monthly price | Square Free $0, Square Plus $49 or Square Premium $149 a month per location; Square Pro custom | $349 a month with 5 staff logins, or $499 on MeetScarlet Pro (up to 3 locations, 20 staff logins), plus 1% of card payments on top of Stripe's fees |
| What clients book in | A booking site with your logo, or Square Go, Square's shared app for beauty and personal care, on iPhone | Your own app in the App Store and Google Play, with only your business in it, plus a web booking page |
| Setup | None listed | $999 on monthly billing, free on yearly |
| Contract | Cancel or switch plans anytime; 30-day trial on Plus and Premium | Month to month or yearly; cancel in Settings |
Square prices from squareup.com/us/en/appointments/pricing, read November 13, 2026; Square Go from Square's own page, read October 31, 2026. The full comparison: MeetScarlet vs Square Appointments.
See your app first
Type your business name and see it on the app your clients would use.
Or send us your Square booking link for a free mock-up with your staff and prices, or book a demo. We make MeetScarlet.
Questions
Straight answers. Anything else, ask us on a demo.
Can I move my clients from Square Appointments to MeetScarlet? #
Yes. Export your customer list from Square as a CSV and we import each client's name, email or phone, and tags. The import shows every row before anything is saved.
How do I export my customer list from Square? #
Square's help center describes it in the Square Dashboard: Customers, then Customer directory, then Import/Export and Export customers. It downloads a CSV, which you send us.
Do I have to cancel Square before I switch? #
No. Keep Square until your regulars have moved. Your web app can take bookings within days of setup. Square's pricing page says you can cancel or switch plans anytime, as read on November 13, 2026.
Do my clients' saved cards move from Square? #
No. Saved cards stay with Square, so a client who pays in your app adds a card once.
How long does a switch from Square Appointments take? #
Your web app can take bookings within days of setup. Your iPhone and Android apps follow about 4 to 6 weeks after your Apple and Google developer accounts are ready; most of that wait is Apple's enrollment.
Keep reading
- MeetScarlet vs Square AppointmentsMeetScarlet puts an app with your name in the App Store and Google Play, from $349 a month. Square Appointments starts free, with a booking site and Square Go.
- How migration worksWhat you send us, what we set up, what your members do once, and a checklist for moving your studio to its own app on MeetScarlet.
- Hair and beauty salonsYour salon's own booking app: book by stylist, deposits, intake questions, rebook prompts and salon memberships. Built and published for you.
- Free app mock-upSend us your Booksy, Vagaro or Fresha link and get a free mock-up of your own booking app and web booking page, with your name, staff and prices.