Appointment reminders by text, from your studio's own number, are coming.

Coming soon

Coming soon. Text reminders are planned for MeetScarlet Pro and are not sending yet.

What will be sent by text

• Reminders before an appointment, at the two times you set in Settings, from 1 to 72 hours before, or off
• A text when an appointment is confirmed, moved or cancelled
• A text when a spot opens for a client on a class waitlist, or when a class they booked is cancelled

Only to clients who say yes

Clients will opt in by ticking the text reminders box when they book on your booking page, or by texting START to your studio's number. Every text will say how to opt out, and anyone who replies STOP will get no more texts from you until they opt in again themselves. The admin lists who opted in and who opted out.

No text will go out during quiet hours, which always cover 10 pm to 7 am; a reminder due then will wait until they are over.

Your studio's own number

We will set up a texting number for your studio and register it with the phone carriers, which can take a few days. The Text messages card in Settings will show the number and where the registration stands. When clients reply to a text, the reply will show up in your Messages, next to their in-app messages.

When it is not the right fit

• You are on the MeetScarlet plan. Text reminders will be part of MeetScarlet Pro.
• You want to send marketing texts or promotions. MeetScarlet's texts will be reminders and booking notices, not campaigns.
• You want reminders for classes. Text reminders will be for appointments; class clients will get a text when a waitlist spot opens or a class is cancelled.