# Appointment reminders by text, from your studio's own number, are coming. Source: https://meetscarlet.com/features/text-reminders/ Updated: 2026-11-10 Text reminders (coming soon) Text reminders are coming soon. On MeetScarlet Pro, clients who opt in will get text reminders before their appointments, from a number set up for your studio. MeetScarlet Pro is $499 a month. - Plan: MeetScarlet Pro (text reminders coming soon) - Who will get texts: Clients who tick the box when they book, or text START - When: Two reminders, 24 hours and 1 hour before to start with, once texting is live - Opting out: Reply STOP, honored on every text ## Coming soon **Coming soon.** Text reminders are planned for MeetScarlet Pro and are not sending yet. ## What will be sent by text - Reminders before an appointment, at the two times you set in Settings, from 1 to 72 hours before, or off - A text when an appointment is confirmed, moved or cancelled - A text when a spot opens for a client on a class waitlist, or when a class they booked is cancelled ## Only to clients who say yes Clients will opt in by ticking the text reminders box when they book on your booking page, or by texting START to your studio's number. Every text will say how to opt out, and anyone who replies STOP will get no more texts from you until they opt in again themselves. The admin lists who opted in and who opted out. No text will go out during quiet hours, which always cover 10 pm to 7 am; a reminder due then will wait until they are over. ## Your studio's own number We will set up a texting number for your studio and register it with the phone carriers, which can take a few days. The Text messages card in Settings will show the number and where the registration stands. When clients reply to a text, the reply will show up in your Messages, next to their in-app messages. ## When it is not the right fit - You are on the MeetScarlet plan. Text reminders will be part of MeetScarlet Pro. - You want to send marketing texts or promotions. MeetScarlet's texts will be reminders and booking notices, not campaigns. - You want reminders for classes. Text reminders will be for appointments; class clients will get a text when a waitlist spot opens or a class is cancelled. ## See how it's set up The step-by-step guide your team would follow, on MeetScarlet Help: [Booking emails, email delivery and texts](https://docs.meetscarlet.com/settings/#emails). [Image: The Booking emails card: a language picker set to English, then each email (Booking confirmed, Request received, Booking moved, Booking cancelled, Reminder, After the visit and more) marked Default with an Edit button, and the Text messages card below it.] ## Questions Straight answers. Anything else, ask us on a demo. ### Can MeetScarlet send appointment reminders by text? Not yet: text reminders are coming soon, on MeetScarlet Pro. Clients who opt in will get text reminders before their appointments, from your studio's own number. ### When will text reminders be sent? At two times you set in Settings, 24 hours and 1 hour before the appointment to start with, and never during quiet hours. ### How will clients opt in to text reminders? They will tick the text reminders box when they book on your booking page, or text START to your studio's number. ### Will clients be able to stop the texts? Yes. Every text will say how to opt out, and anyone who replies STOP will get no more texts until they opt in again. ### Will clients be able to reply to a text reminder? Yes. Replies to your studio's number will show up in Messages in the admin. ## Keep reading - [Push announcements (MeetScarlet Pro) On MeetScarlet Pro, send a short push message, like a new class or a closure, to members who opted in. Preview who gets it first; never at night.](https://meetscarlet.com/features/push-announcements/) - [Hair and beauty salons Your salon's own booking app: book by stylist, deposits, intake questions, rebook prompts and salon memberships. Built and published for you.](https://meetscarlet.com/industries/salons/) - [MeetScarlet vs Booksy MeetScarlet gives your barbershop an app under its own name, with a walk-in line and no other shops. Booksy costs less, $29.99 a month, in a shared marketplace app.](https://meetscarlet.com/compare/booksy/)